End-to-End Time Release Study report launched

Revenue Services Lesotho (RSL) yesterday launched the End-to-End Time Release Study (TRS) report, a joint initiative with the South African Revenue Service (SARS) aimed at improving border efficiency and trade facilitation between the two countries.

The study, supported by the World Customs Organisation (WCO), measured the time it takes for goods and travellers to cross major border posts such as Maseru Bridge and Ficksburg Bridge.

Acting Commissioner General of RSL, Rankokoana Makoa, said the initiative seeks to streamline processes and reduce bureaucratic hurdles to enhance cross-border trade efficiency. He noted that improved coordination between border agencies has already led to a significant reduction in waiting times and smoother clearance processes.

“The initiative promotes economic growth by creating a more efficient and business-friendly border environment, which supports regional integration and development,” Makoa said.

This awa achieved through the use of standardised procedures, advanced technology, and better communication among stakeholders.”

RSL’s Commissioner of Operation Support, Mathlonolofatso Mosaase, said the TRS findings provide valuable insights into clearance times, helping to accelerate supply chains and improve operational flow.

She explained that the joint matrix developed from the study will serve as a benchmark for future improvements, allowing both countries to monitor progress and identify areas for further optimisation.

Mosaase said the study revealed Ficksburg Bridge processes shipments — particularly pharmaceuticals — more efficiently than Maseru Bridge, with faster end-to-end clearance times.

She stated that the initiative highlights the importance of institutional collaboration.

“When organisations work together towards a common goal, tangible results follow. The TRS demonstrates that partnership and data-driven solutions can drive trade facilitation and economic cooperation,” she pointed out.

Mosaase further emphasized that this initiative demonstrates the power of institutional collaboration.

“By leveraging this momentum, both countries can build on the successes of the TRS to further enhance trade facilitation and economic cooperation.”